My printout has lines running through it. What should I do?

If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - Mac
Loading Paper in the Cassette
Related references
Paper or Media Type Settings - Printing Software
Related information
Replacing Ink Cartridges and Maintenance Boxes