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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-4720

I can print with a wireless connection on my home network but not on a VPN (virtual private network). What should I do?

    Your product is set up to communicate wirelessly with your home network. When you connect to a VPN, your computer is no longer communicating with your home network, so it cannot print to the product. You need to connect to your home network again to print.

    Note: If you set up your product with Epson Connect, you can use Epson Remote Print to print over the Internet from a VPN. To download the Epson Remote Print driver, see the Downloads tab on your product's support page.

Published:  Dec 21, 2017 Was this helpful​? Thank you for the feedback!
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