My printout has lines running through it. What should I do?

• If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:

  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Make sure the paper type setting matches the type of paper you loaded.
  • Make sure you loaded the printable side of the paper correctly for your product.
  • Turn off any high speed settings in your product software.
  • Align the print head.
  • You may need to replace the ink cartridges.
  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Related tasks
  Aligning the Print Head Using the Product Control Panel
  Selecting Additional Layout and Print Options - Windows
  Selecting Printing Preferences - Mac
  Removing and Installing Ink Cartridges
  Related references
  Paper or Media Type Settings - Printer Software
  Related information
  Loading Paper