When I send a handwritten fax, the recipient can't read the fax. What should I do?

  • Make sure you don't use light-colored ink to write the fax. We recommend you use a black or dark blue pen. You can also try selecting one of the following higher Resolution settings: Fine or Photo.

    Note: Higher Resolution settings may slow down the fax speed.

    Related references
    Fax Sending Options
Published:  Jan 31, 2019 Was this helpful?​ Thank you for the feedback!
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