How do I refill the ink tanks?

  • See the instructions in our how-to video or follow the instructions below.

    Refilling the Ink Tanks

    Make sure you have new ink bottles handy and have read the ink safety precautions before you begin.

    You can continue to use the product even if one or more ink tanks are not filled all the way. However, for the most accurate ink level monitoring, fill all the ink tanks up to the top line.

    Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.

    As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

    Caution:
    Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off.

    1. Turn on your product.
    2. Lift up the scanner unit.
    3. Open the ink tank cover, then open the cap for the ink tank you are going to fill.


    4. Hold the ink bottle upright and slowly turn the bottle cap to remove it.

      Caution:
      Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed.

      Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink.

    5. Position the top of the ink bottle along the slot in front of the filling port, then slowly stand the bottle up to insert it.

      Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color.

    6. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line.

      Note: If ink does not flow from the bottle, lift and reinsert the bottle.

    7. When the ink tank is full, remove the ink bottle and securely close the ink tank cap.

      Note: If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use.

    8. Repeat the previous steps as necessary for each ink tank you need to refill.
    9. Close the ink tank cover, then close the scanner unit.
    10. Press the  home button to display the home screen, then select Maintenance > Reset Ink Levels. Follow the on-screen instructions to reset the ink level for the colors you refilled.
Published:  May 16, 2019 Was this helpful?​ Thank you for the feedback!
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