I can print with a wireless connection on my home network but not on a VPN (virtual private network). What should I do?

Your product is set up to communicate wirelessly with your home network. When you connect to a VPN, your computer is no longer communicating with your home network, so it cannot print to the product. You need to connect to your home network again to print.

Note: If you set up your product with Epson Connect, you can use Epson Remote Print to print over the Internet from a VPN. To download the Epson Remote Print driver, see the Downloads tab on your product's support page.