The quality of my fax is poor. What should I do?

See below.

Sent Fax Quality is Poor

If the sent fax quality is poor, try these solutions:

• Clean the scanner glass.
• Clean the ADF.
• Try changing the resolution or density setting on the control panel.
• Try changing the original type setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature.

  Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution.

• Try enabling the error correction mode (ECM) setting.
Related tasks
Cleaning Your Product
Related references
Fax Sending Options


Received Fax Quality is Poor

If you receive a poor quality fax, try these solutions:

• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Related tasks
Saving and Viewing Received Faxes
Related references
Receive Settings - Fax