My printout has lines running through it. What should I do?
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If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
- Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
- Make sure the paper type setting matches the type of paper you loaded.
- Make sure you loaded the printable side of the paper correctly for your product.
- Turn off any high speed settings in your product software.
- Align the print head.
- Adjust the print quality in the product software.
- If you continue to see horizontal bands or streaks in your printouts after cleaning the print head and adjusting the print quality, make print quality adjustments for each paper type.
- You may need to replace the ink cartridges.
Print Head Cleaning
Print Head Nozzle Check
Print Quality Adjustment
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - Mac
Related references
Paper or Media Type Settings - Printing Software
Related information
Loading Paper
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers
Published: May 3, 2018
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