Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C8690

How do I save faxes to my Windows computer instead of printing them?

  • You can use the Epson FAX Utility software to save faxes. You can download the software from the Downloads tab on your product’s support page. Do the following:

    1. Do one of the following:
      • Windows 10: Click .
      • Windows 8.x: Navigate to the Apps screen.
      • Windows (other versions): Click or Start and select All Programs or Programs.
    2. Click EPSON Software and FAX Utility. The first time you use the FAX Utility, you see this introduction window:

    3. Read about the FAX Utility and click Close at the bottom of the window. You see this window:

    4. To save received faxes on your computer, select Save received faxes on this computer.
    5. Set Save received faxes on this computer (PC-FAX reception) to On, if necessary, and select the destination folder and other options.
    6. Click OK.
Published:  May 3, 2018 Was this helpful?​ Thank you for the feedback!
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