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My product is unable to receive faxes after I changed the number of rings to answer, Fax Speed, or Distinctive Ring settings. What should I do?

    Reset the fax settings to factory default. Do the following:

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

    1. Press the home button, if necessary.
    2. Select Settings.
    3. Select Restore Default Settings.

      You see a screen like this:

    4. Select Fax Settings.

      You see a confirmation screen.

    5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Published:  Apr 11, 2019 Was this helpful​? Thank you for the feedback!
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