text.skipToContent text.skipToNavigation

My printout has incorrect margins. What should I do?

    If your printed page has incorrect margins, try these solutions:

    • Make sure you selected the correct paper size settings in your printing program and printer software.
    • Make sure you selected the correct margins for your paper size in your printing program.
    • Make sure your paper is positioned correctly for feeding into the product.
    • When placing originals on the scanner glass, align the corner of the original with the corner indicated by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner.
    • Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains.
    • Load paper in the correct direction and slide the edge guides against the edges of the paper.
    • Select the appropriate Original Size in the copy settings.

    You can use the preview option in your printer software to check your margins before you print.

    Related tasks
    Selecting Basic Print Settings - Windows
    Selecting Basic Print Settings - Mac
    Selecting Page Setup Settings - Mac
    Related references
    Copying Options
    Related information
    Placing Originals on the Product
    Loading Paper
Published:  Apr 25, 2019 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address