How should I load envelopes?

  • See below.

    Loading Paper in the Cassette

    You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Before loading paper, make sure your product is not currently printing.

    1. Open the paper cassette cover.

    2. Pull out the paper cassette until it stops.

      Note: You cannot remove the paper cassette.

    3. Slide the edge guides outward.

    4. Do one of the following:
      • Insert paper into the cassette with the printable side facedown and slide it in until it stops.

        Note: Make sure the paper is loaded against the rear of the cassette.

      • For legal-size paper, load paper using the guide line as shown.

      • For 8.5 × 13 inch (216 × 330 mm) paper, load paper using the guide line as shown.

      • Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.

    5. Slide the edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    6. Slide the cassette back into the product until it stops.
    7. Do one of the following:
      • Close the paper cassette cover.
      • If you loaded envelopes, thick paper, or business cards, lower the output selector to eject paper to the front of the printer and leave the paper cassette cover open.

      Note: Do not remove or insert the paper cassette during printing.

      Always follow these paper loading guidelines:
      • Load only the recommended number of sheets.
      • Load paper short edge first and printable side facedown.
      • Load letterhead or pre-printed paper top edge first.
      • Make sure the paper fits under the tabs on the edge guides and does not stick out from the rear of the cassette.
      • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
      • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
      • Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
      • Check the paper package for any additional loading instructions.
    Related references
    Paper Loading Capacity
    Double-sided Printing Capacity
Published:  Jun 27, 2019 Was this helpful?​ Thank you for the feedback!
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