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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Enterprise WF-C17590

My printout is blurry or smeared. What should I do?

    If your printouts are blurry or smeared, try these solutions:

    • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
    • Use a support sheet with special paper, or load special paper one sheet at a time.
    • Make sure your paper meets the specifications for your product.
    • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
    • Make sure the paper type setting in your product software matches the type of paper you loaded.
    • Make sure you loaded the printable side of the paper correctly for your product.
    • If you are printing on thick paper, select a thick paper Paper Type setting on the control panel.
    • Remove each sheet from the output tray as it is printed.
    • Avoid handling printouts on glossy paper right after printing to allow the ink to set.
    • Turn off any high speed settings in your product software.
    • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
    • If printed copies are smeared, lower the copy density setting on the product control panel.
    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
    • Adjust the print quality in the product software.
    • Clean the paper path.

    Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.

    Related tasks
    Checking the Nozzles Using the Product Control Panel
    Cleaning the Print Head Using the Product Control Panel
    Selecting Basic Print Settings - Windows
    Selecting Double-sided Printing Settings - Windows
    Selecting Additional Print Options - Windows
    Related references
    Available Epson Papers
    Paper Specifications
Published:  Dec 14, 2017 Was this helpful​? Thank you for the feedback!
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