How should I load envelopes?

  • See below.

    Loading Paper in Cassette 2 (Lower Cassette)

    You can load paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

    Note: Do not remove or insert the paper cassette during printing.

    1. Raise the control panel, if necessary.

    2. Close the output tray by hand or by selecting the icon on the LCD screen, if necessary.
    3. Open the front cover.

    4. Pull on the front cover to slide out the lower paper cassette.

    5. Slide the edge guides outward.

    6. Set the front edge guide to the paper size you are using.

    7. Do one of the following:
      • If you are using legal-size paper, remove the CD/DVD tray from the bottom of the lower cassette. Press the button on the lower cassette and then extend it as shown.

      • Insert paper with the glossy or printable side face down.

        Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the rear edge of the cassette.

      • Insert up to 10 envelopes, printable side down and flap edge left, as shown.

    8. Slide the side edge guides against the paper, but not too tightly.

      Note: Make sure the paper fits under the tabs on the edge guides.

    9. Keep the cassette flat as you slide it into your product.

      Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.

    10. Lower the control panel.
    11. Select the size and type of the paper you loaded on the LCD screen and select Close. The output tray extends automatically when you print.
    Always follow these paper loading guidelines:
    • Load only the recommended number of sheets.
    • Load paper short edge first and printable side down.
    • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette.
    • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
    • Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
    • If print quality declines when printing multiple envelopes, try loading one envelope at a time.
    • Check the paper package for any additional loading instructions.
    Related tasks
    Loading Paper in Cassette 1 (Upper Cassette)
    Loading Paper in the Rear Paper Feed Slot
    Related references
    Paper Loading Capacity
    Double-sided Printing Capacity
    Paper or Media Type Settings - Control Panel

    Loading Paper in the Rear Paper Feed Slot

    You can load a single envelope or sheet of a variety of paper types and sizes using the rear paper feed slot.
    1. Do one of the following:
      • If you are printing from a computer, select Rear Paper Feed Slot as the Paper Source setting and click Print.
      • If you are printing from the product's control panel, select Rear Paper Feed Slot as the Paper Source Setting and press the  start button.
      You see a message on the LCD screen, then you see instructions for loading paper.
    2. Open the rear paper feed slot cover.

    3. Raise the paper support.

    4. Slide the edge guides outward.

    5. Do one of the following:
      • Insert a single sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark on the paper support. Insert the paper approximately 2 inches (5 cm) into the slot.

      • Load an envelope printable side up and flap edge left, centered at the arrow mark on the paper support.

      • Load a single sheet of loose-leaf or other paper with holes facing as shown, centered at the arrow mark on the paper support. Load only one sheet at a time in only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 356 mm]).

    6. Slide the edge guides against the paper or envelope, but not too tightly.

    7. When you are ready to print, press the  start button. The output tray extends automatically when you print.
    Always follow these paper loading guidelines:
    • Load only one sheet at a time.
    • Load paper short edge first, no matter which way your document faces.
    • Load letterhead or pre-printed paper top edge first.
    • Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
    • Check the paper package for any additional loading instructions.
    Related tasks
    Loading Paper in Cassette 1 (Upper Cassette)
    Loading Paper in Cassette 2 (Lower Cassette)
    Related references
    Paper Loading Capacity
    Double-sided Printing Capacity
    Paper or Media Type Settings - Control Panel
Published:  Sep 13, 2018 Was this helpful​? Thank you for the feedback!
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