How do I run a cleaning cycle from the product's control panel?

  • You can clean the print head using the control panel on your product.
    1. Load a few sheets of plain paper in the rear paper feeder.
    2. Select the icon on the LCD screen
    3. Select Maintenance > Print Head Nozzle Check.
    4. Select Start. When the cleaning cycle is finished, you see a message on the screen.

      Never turn off the product during a cleaning cycle or you may damage it.

    5. Check the printed pattern to see if there are gaps in the lines.

      Print head is clean

      Print head needs cleaning

      • If there are no gaps, select O.
      • If there are gaps or the pattern is faint, select X and continue.
    6. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
    If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Published:  Mar 24, 2022 Was this helpful?​ Thank you for the feedback!
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