How do I install the software for my product if I don't have the CD?
You can download the latest driver for your product from the Downloads tab on your product's support page.
Note: Mac drivers are available via download only.
To download and install the drivers and utilities, do the following:
- Make sure the product is not connected to your computer. (You will be prompted to connect it during the installation process, if necessary.)
- Go to the Downloads tab on your product's support page and download the Drivers and Utilities Combo Package for your operating system.
Note: Make a note of the file name and its location so you can easily retrieve it.
- Open the file you downloaded and follow the on-screen instructions to install the software.
To obtain a replacement copy of the software CD (stock permitting), please contact our Driver Fulfillment department at 562-276-4367 (U.S.) or 905-709-3839 (Canada). A charge for shipping and handling plus any applicable taxes may apply.
Published: May 9, 2019 Was this helpful? Thank you for the feedback!