I can print with a wireless connection on my home network but not on a VPN (virtual private network). What should I do?

  • Your product is set up to communicate wirelessly with your home network. When you connect to a VPN, your computer is no longer communicating with your home network, so it cannot print to the product. You need to connect to your home network again to print.

Published:  Aug 29, 2019 Was this helpful​? Thank you for the feedback!
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