Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?

• If printing becomes slow, try these solutions:

  • Make sure your system meets the requirements for your operating system. If you are printing a high-resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
  • If you are using Windows 7, close the Devices and Printers window before you print.
  • Make sure Quiet Mode is turned off.
  • Clear space on your hard drive or run a defragmentation utility to free up existing space.
  • Close any programs you are not using when you print.
  • If your product is connected to a USB hub, connect it directly to your computer instead.
  • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.
  • If you are printing over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your printing speed.

    Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions.

  For the fastest printing, select the following settings in your product software:

  • Make sure the paper type setting matches the type of paper you loaded.
  • Turn on any high speed settings in your product software.
  • Select a lower print quality setting.
  • Make sure the ink drying time has not been increased for double-sided printing.
  • On the product control panel, make sure Plain Paper Density Setting is set to Standard.
  • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings:
    • Always Spool RAW Datatype
    • Page Rendering Mode
    • Print as Bitmap
  • Windows: Select Printing preferences, click the More Options tab, and make sure the Bidirectional printing setting is enabled.
  • Mac: Select System Preferences, select Printers & Scanners, and select your product. Select Options & Supplies, select Options (or Driver), and enable the Bidirectional printing setting.
  • Enable the bidirectional setting on the product control panel (Settings > General Settings > Printer Settings > Bidirectional).

  If printing is still slow and you are using Windows 7 or Windows Vista, try the following:

  1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER.

     Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  2. Right-click the EPAUDF01.AUD file and select Delete.
  3. Restart your computer and try printing again.