My original does not feed from the ADF (Automatic Document Feeder). What should I do?
If your originals do not feed when placed in the ADF, try these solutions:
- Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.
- Make sure the size, weight, and number of your originals are supported by the ADF.
- Make sure the originals are loaded correctly.
- Make sure the document is not curled or creased.
- Try cleaning the inside of the ADF.
- Do not load originals above the arrow mark on the ADF edge guide.
Cleaning Your Product
Paper Feeding Problems
Paper Jams Inside the Product
Placing Originals on the Product
Published: May 28, 2020 Was this helpful? Thank you for the feedback!