The print quality is uneven, too light, or too dark, or lines appear in the printout. What should I do?

  • If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding), try these solutions:

    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. If nozzles are still clogged after cleaning three times, perform a Powerful Cleaning. If nozzles are still clogged, flush the ink tubes.
    • Perform a print quality adjustment.
    • Make sure your paper meets the specifications for your product.
    • Make sure the paper is not wrinkled, folded, or bent.
    • Make sure your ink bottles have not expired. For best results, use ink bottles before the expiration date printed on the package.
    • Shake the ink bottles before filling the ink tanks.
    • Make sure you selected the correct Media Type setting in the printer driver that matches the paper loaded in the printer.
    • Compare the print result with the image on your computer screen. Since monitors and printers produce colors differently, printed colors and screen colors do not always look the same.
    • Make sure that all printer covers are closed during printing.
    • Keep all printer covers closed unless you are loading or unloading media to prevent dust from accumulating inside the printer.
    • Check the ink levels on the LCD screen. Refill any ink tanks that are low on ink.
    • Enable color management in the software application or in the printer driver.
    • If you are using non-Epson media, make sure you create a custom paper configuration for the media.
    • Check the quality setting that you selected in the printer driver. Using a faster printing method may decrease the overall print quality.
    Related concepts
    Print Head Nozzle Check
    Print Head Cleaning
    Related tasks
    Checking the Nozzles Using the Product Control Panel
    Checking the Nozzles Using a Computer Utility
    Refilling the Ink Tanks
    Selecting Basic Print Settings - Mac
    Selecting Basic Print Settings - Windows
    Managing Color - Mac
    Creating Custom Paper Configurations
Published:  Dec 12, 2019 Was this helpful​? Thank you for the feedback!
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