My original does not feed from the ADF (Automatic Document Feeder). What should I do?

  • If your originals do not feed when placed in the ADF, try these solutions:

    • Make sure the ADF icon lights up on the Copy or Scan screen on the LCD screen. If not, reload the originals.
    • Make sure the size, weight, and number of your originals are supported by the ADF.
    • Make sure the originals are loaded correctly.
    • Make sure the document is not curled or creased.
    • Try cleaning the inside of the ADF.
    • Do not load originals above the arrow mark on the ADF edge guide.
    Related references
    Automatic Document Feeder (ADF) Specifications
    Related information
    Placing Originals on the Product
Published:  Aug 5, 2021 Was this helpful​? Thank you for the feedback!
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