I still see white or dark lines in my printout after cleaning the print head three times. What should I do?

• If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning.

  If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12 hours before running another Power Cleaning.

  Caution:
  Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make sure each ink tank is at least one-third full before running a Power Cleaning, or it may damage the product. Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing. If the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature.

  Caution:
  Power Cleaning may cause the maintenance box to reach its capacity sooner. When the maintenance box is full, you need to replace it to continue printing. If the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature.

  Related concepts
  Maintenance Box Replacement
  Related tasks
  Refilling the Ink Tanks
  

  Power Cleaning Using the Product Control Panel

  You can run a Power Cleaning using the control panel on your product.

  Note: After a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.

  1. Visually check the ink levels and make sure each ink tank is at least one-third full.

     Caution:
     If you run a Power Cleaning when the ink levels are low, you may damage the product.

  2. Press the  home button, if necessary.
  3. Select Maintenance > Power Cleaning.
  4. Follow the on-screen instructions to run the Power Cleaning. A confirmation screen is displayed when Power Cleaning is complete.
  5. Select OK on the confirmation screen and then run a nozzle check.
  If the print quality did not improve, turn off the printer and wait at least 12 hours before running another nozzle check. Run Print Head Cleaning or Power Cleaning depending on the printed pattern.

  If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.

  Related tasks
  Checking the Nozzles Using the Product Control Panel
  Cleaning the Print Head Using the Product Control Panel
  Related references
  Where to Get Help
  Related information
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