How do I install the software for my product if I don't have the CD?

  • You can download the latest driver for your product from the Downloads tab on your product's support page.

    Note: Mac drivers are available via download only.

    To download and install the drivers and utilities, do the following:

    1. Make sure the product is not connected to your computer. (You will be prompted to connect it during the installation process, if necessary.)
    2. Note: Make a note of the file name and its location so you can easily retrieve it.

    3. Open the file you downloaded and follow the on-screen instructions to install the software.

      Follow the setup instructions in our how-to video.

    To obtain a replacement copy of the software CD (stock permitting), please contact our Driver Fulfillment department at 562-276-4367 (U.S.) or 905-709-3839 (Canada). A charge for shipping and handling plus any applicable taxes may apply.

Published:  Oct 4, 2024 Was this helpful?​ Thank you for the feedback!
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