My printout has incorrect colors. What should I do?

• See our Windows or Mac how-to video or follow or the instructions below.

  If your printouts have incorrect colors, try these solutions:

  • Make sure the paper type setting matches the paper you loaded.
  • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
  • If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (Mac) instead.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink levels may be low and you may need to refill the ink. Visually check the ink levels.
  • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
  • Select Custom as the Color Correction setting on the More Options tab of the printer software, then click Advanced. Try selecting a different Color Management setting.
  • For best results, use genuine Epson paper.
  • If you have not used the product for a long time, run the Power Cleaning utility.

    Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head.

  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Power Cleaning
  Related tasks
  Checking Ink Levels on Your Product
  Selecting Basic Print Settings - Windows
  Selecting Basic Print Settings - Mac
  Related references
  Paper or Media Type Settings
  Compatible Epson Papers
  Related information
  Refilling Ink