My printout is blurry or smeared. What should I do?

• If your printouts are blurry or smeared, try these solutions:

  • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
  • Slide the edge guides to the edges of the paper.
  • Use a support sheet with special paper, or load special paper one sheet at a time.
  • Place a piece of black paper on the back of the original and copy it again.
  • Make sure your paper meets the specifications for your product.
  • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
  • If printouts are frequently smeared or scuffed, try using new paper.
  • Do not load more than the recommended number of sheets. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Make sure you loaded the printable side of the paper correctly for your product.
  • If you are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this setting on will decrease print speed.)
  • If you are printing on thick paper, select a thick paper Paper Type setting on the control panel.
  • If paper is still smeared after enabling settings for thick paper, reduce the print density.
  • If you are printing on thick paper or envelopes, make sure you select the appropriate settings.
  • Remove each sheet from the output tray as it is printed.
  • Avoid handling printouts on glossy paper right after printing to allow the ink to set.
  • Dry printouts completely before filing or displaying them. When drying printouts, avoid direct sunlight, do not use a dryer, and do not touch the printed side of the paper.
  • Do not stack printouts immediately after printing.
  • Turn off any high speed settings in your product software.
  • When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
  • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density and/or ink drying time settings.
  • Lower the copy density setting on the product control panel.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Adjust the print quality in the product software.
  • Clean the paper rollers.

  Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.

  Related tasks
  Checking the Nozzles Using the Product Control Panel
  Cleaning the Print Head Using the Product Control Panel
  Selecting Additional Print Options - Windows
  Selecting Double-sided Printing Settings - Windows
  Selecting Basic Print Settings - Windows
  Related references
  Paper Specifications
  Paper Loading Capacity
  Paper Loading Orientation
  Compatible Epson Papers (U.S. and Canada)
  Compatible Epson Papers (Latin America)