How should I transport or store my product?

• If you need to store your product or transport it a long distance, prepare it for transportation as described here.

  Caution: During transportation and storage, follow these guidelines:

  • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
  • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.

  Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place.

  1. Turn off the product.
  2. Unplug the power cable.

     Note: Make sure the power light is off before unplugging the power cable. Otherwise, the print head does not return to the home position which can cause the ink to dry and may prevent the product from printing.

  3. Disconnect any connected cables.
  4. Remove all the paper from the product.
  5. Open the printer cover and secure the ink cartridge holder to the printer as shown.
     
  6. Close the printer cover.
     
  7. Lower the control panel and close all of the trays as shown.
     
  8. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel.
  9. After unpacking the product, be sure to remove all of the tape.

  Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.

  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Related tasks
  Aligning the Print Head Using the Product Control Panel
  Adjusting the Print Quality Using the Product Control Panel
  Related references
  Environmental Specifications