My product is printing blank pages. What should I do?

• If blank pages print unexpectedly, try these solutions:

  • Make sure you selected the correct paper size settings in your printing program and printer software.
  • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
  • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
  • Make sure your product is selected as the printer in your printing program.
  • You may need to refill the ink. Visually check the ink levels.
  • Make sure your product is on a flat surface and operating in the recommended environmental conditions or multiple sheets of paper may be fed at the same time.
  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Related tasks
  Checking Ink Levels on Your Product
  Selecting Basic Print Settings - Windows
  Selecting Extended Settings - Windows
  Printing Your Document or Photo - Windows
  Selecting Basic Print Settings - Mac
  Selecting Printing Preferences - Mac
  Printing Your Document or Photo - Mac
  Related references
  Paper or Media Type Settings - Control Panel
  Paper or Media Type Settings - Printing Software