My printout has incorrect colors. What should I do?

• See our how-to video or follow or the instructions below.

  Incorrect Colors

  If your printouts have incorrect colors, try these solutions:

  • Make sure the paper type setting matches the paper you loaded.
  • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
  • If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (Mac) instead.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink cartridges may be old or low on ink, and you may need to replace them.
  • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
  • Try changing the Scene Correction setting to something other than Automatic.
  • If you are using a Mac, select ColorSync from the Color Matching menu of the driver.
  • For best results, use genuine Epson paper.
  • Remove any dust or dirt on the originals and clean the scanner glass.
  • Do not press with too much force on the original or the document cover.
  • Colors may differ if you are viewing the image on a computer or device with a high-resolution display. Make sure to avoid direct sunlight when confirming the image on the display.