Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-M5899

How do I save faxes to my Windows computer instead of printing them?

  • You can use the Epson FAX Utility software to save faxes. The software is included with your product.

    After the software is installed, follow the steps below:

    1. Do one of the following:

      • Windows 11: Click , then search for EPSON Software and select it.
      • Windows 10: Click > Epson Software > FAX Utility.
      • Windows 8.x: Navigate to the Apps screen and select > Epson Software > FAX Utility.
      • Windows (other versions): Click or Start and select All Programs or Programs > Epson Software > FAX Utility.
    2. The first time you use the FAX Utility, you see this introduction window:
    3. Read about the FAX Utility and click Return to the main window at the bottom of the window. You see this window:

    4. To save received faxes on your computer, select Save received faxes on this computer.

      Note: If you are prompted for a password, enter the projector's serial number. This is the default password for the admin.

    5. Set Save received faxes on this computer (PC-FAX reception) to On, if necessary, and select the destination folder and other options.
    6. Click OK.
Published:  Oct 26, 2023 Was this helpful?​ Thank you for the feedback!
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