My product is printing blank pages from Windows or my Mac. What should I do?

• Make sure you are using the correct driver. Select the Stylus COLOR 3000 as your default printer driver. Paper menu settings in the printer driver may be set incorrectly for your paper size. Check the settings on the paper menu to make sure they are correct for your paper size. The print head nozzles may be clogged. From the Head Cleaning Utility section found in the EPSON printer driver clean the print heads by performing a Head Cleaning followed by printing a Nozzle Check page. A Head Cleaning and Nozzle Check page must be performed as a cycle so subsequent cleanings will advance to a higher intensity of cleaning. After printing a nozzle check page examine the printed dot pattern, each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 6 cycles if necessary. Also, make sure you are using a genuine EPSON ink cartridge.