The power light is on, but nothing prints. What should I do?

  • Turn off the printer and computer. Make sure the printer cable is securely connected to the printer and computer ports. Turn on the printer and computer and try printing again. If the cable was not the issue, turn off the printer and computer, disconnect the interface cable and run a nozzle check. If the nozzle check works, try checking for and deleting any stalled print jobs.
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