The quality of my printed output is unacceptable. What should I do?

  • First verify that you are using the correct printer driver for your printer model. Make sure that the printer's paper thickness lever is set to 0 for regular paper and + for envelopes or thicker media. If MicroWeave is off, turn this feature on. If High Speed is on, turn it off. Make sure the Media Type setting matches the paper or media loaded. Also, the Halftoning and Color Adjustment Mode options may be set incorrectly for your document type. Let the printer driver automatically select the settings for the best quality.

    Secondly verify that the printable side of the paper is face up, and check the type of paper being used. EPSON brand paper, which is specifically designed for the Stylus ink jet series of printers, delivers the best-printed output. If your output is faint, check the printer driver to make sure you have selected a print resolution other than Economy.

    The size or pixel resolution of your original image file may be too low. Try reducing the size of your printed image or using a higher resolution original image. A low resolution picture might look great on your display but will not look good when printed.

    Also, try testing the printer to another computer. This will eliminate the possibility of a defective printer cable, parallel port, or software issue. If you're still experiencing a problem, try replacing the ink cartridge and make sure you are using a genuine EPSON ink cartridge. If the blue label has been removed from the ink cartridge, do not install the cartridge.

    Caution: If the blue label has been removed from the ink cartridge, do not install the cartridge. If you have already installed it and the printer is printing correctly, change the cartridge immediately. If you have already installed the cartridge and now the nozzle check will not print completely even after running cleaning cycles, your printer may need service and you should call the EPSON Connection for further assistance.
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