My product won't feed paper. What should I do?
Power the printer on and press the Load/Eject button to see if paper will load. If no paper loads, make sure the paper isn't curled or creased, isn't loaded above the arrow on the left edge guide, and that the paper isn't jammed in the printer. If the Paper Out light is on solid, reload the paper, making sure the paper edge guide is adjusted to fit the paper's width, and then press the Load/Eject button again to see if the paper will now load. If the Paper Out light is flashing, turn the printer off, reload the paper, turn the printer back on, and try pressing Load/Eject again to see if the printer will now successfully load the paper. If the printer still will not load paper, power the printer off, remove the printer cable, and make sure all of the packing materials are removed. If the problem persists, the printer may need to be sent in for service and you should contact the EPSON Connection for assistance.
Was this helpful? Thank you for the feedback!