My product is not functioning properly. What should I do?

  • The product may stop functioning due to static electricity or other causes. If your product does not function normally (i.e. the power doesn't turn on/off or the display is distorted) you will need to reset your product.

    Do the following:
    Warning: Resetting your product will erase all saved labels and formatting and return your product to default settings.
    1. Press to turn the power off.
    2. Press and hold + , and press .
    3. When a message appears, press (to cancel, press any other button).

      The product will be reset.
Published:  Aug 9, 2011 Was this helpful?​ Thank you for the feedback!
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