Streaks or lines appear on my labels. What should I do?

  • Before cleaning the printer, turn off the power and unplug the AC adapter.
    • To remove dust or dirt, use a soft, dry, lint-free cloth.
    • To remove stubborn dirt, use a soft cloth moistened with water.

      Caution:
      Do not use benzene, paint thinner, alcohol, or other chemicals to clean the printer. Do not use canned air or chemical dusters.

    If streaks or white lines appear on your labels, you can clean the print head.

    Caution:
    Do not use benzene, paint thinner, or other chemicals to clean the printer. Do not use canned air or chemical dusters.

    1. Turn off the power and unplug the AC adapter.
    2. Lift up the tape cover.
    3. Grasp the sides of the tape and lift it out of the printer.
    4. Use a dry cotton swab to gently clean the print head as shown.
    Related tasks
    Inserting and Removing Tape Cartridges

Published:  Feb 20, 2014 Was this helpful​? Thank you for the feedback!
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