text.skipToContent text.skipToNavigation

Why does my product automatically switch to sheet mode when I load roll paper?

    This happens if the roll paper is loaded incorrectly. Load the roll paper with the media coming off the top of the roll and feeding directly into the top slot (the slot just in front of the spindle). Then you can select either Roll Auto Cut On or Roll Auto Cut Off on the printer control panel.
Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address