text.skipToContent text.skipToNavigation

Ink smears on the edge of my media. What should I do?

    Try the following to adjust the Platen Gap settings:
    1. Make sure the printer is turned on and the LCD displays READY.
    2. Press to enter the printer's menu system.
    3. Press to select Printer Setup.
    4. Press to select Platen Gap.
    5. Press to select Platen Gap settings.
    6. Press to select the desired adjustment.
    7. Press Enter to save the setting.
    8. Press toreturn to theReady screen.
Published:  Jun 15, 2010 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address