The print quality is uneven, too light, or too dark, or lines appear in the printout. What should I do?

• If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding), try these solutions:

  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

    For instructions, go to the Videos tab and see the How to Print a Nozzle Check video in the Usage section.

  • If you are printing on film, make sure that the film is completely flat on the platen.

    For instructions, go to the Videos tab and see the How to Load DTFilm video in the Usage section.

  • If there is any fuzz on the print surface, it could contact the print head and cause nozzles to clog. Use a heat press immediately before printing to flatten any fuzz on the media.
  • When you load media on the platen, remove any lint with a lint roller or sticky tape and press the fibers flat by using a hard roller.
  • Align the print head.

    For instructions, go to the Videos tab and see the How to Perform a Printhead Alignment video in the Care and Maintenance section.

  • Make sure your genuine Epson ink packs have not expired. For best results, use ink packs before the expiration date printed on the package (within a year of installation in the printer). Replace expired ink packs with new ones.
  • Replace expired ink packs with new ones.
  • Compare the printed result with the image on your computer screen. Since monitors and printers produce colors differently, printed colors and screen colors do not always look the same.
  • Check the ink levels on the LCD screen. Replace any ink packs that are low on ink.
  • Adjust the print quality settings in the Garment Creator 2 software to a higher quality setting.
  • Before applying pre-treatment solution, make sure you remove any lint from the fabric surface using a lint roller or sticky tape; otherwise, uneven print results can occur.