How do I clean the roll paper feeder?

  • If ink smears when printing on roll paper or cut sheets, you can clean the roll paper feeder using plain paper to remove excess ink.
    1. Load the widest available roll paper in the printer.
    2. Select > Paper Setting > Roll 1 (known as Roll on SureColor P6570E/T3770E) or Roll 2, if applicable > Feed/Cut Paper.
    3. Select and press and hold Forward until there are no ink smears on the ejected roll paper.
    4. Select  Cut to cut the roll paper.
    Related tasks
    Loading Roll 1/Roll Paper
    Loading Roll 2 (Dual Roll Models Only)
Published:  Apr 6, 2023 Was this helpful?​ Thank you for the feedback!
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