My printer will not wake up from sleep mode. What should I do?
Do the following if the printer goes into sleep mode and won't return to a ready state:
- Unplug the printer's power cord, then reattach it.
- Turn on the printer and wait for it to be in a ready state.
- Check if there's an update to the printer's firmware on the product's support page. If there is, download and install the latest version of the firmware.
Published: Dec 22, 2020 Was this helpful? Thank you for the feedback!