I can't get my original to feed into the scanner correctly. What should I do?

• If you cannot feed originals into the scanner successfully, try these solutions:
  • Make sure the document guide is placed correctly.
    
    

    Note: Remove the document guide if you are using the carrier sheet.

  • Make sure the loaded original is not skewed. Reload the original if it is skewed.
  • If the original is folded, unfold it. Folded originals may cause the Auto Detect setting to misread the size of the original.
  • Clean inside the scanner.
  • Make sure the document type can be loaded.
  Related tasks
  Loading Originals