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I see a message stating my current paper source does not support the media type I've selected. What should I do?

    Make sure you select the paper source on the printer's control panel for the paper path you are using. A paper source icon should appear in the printer's control panel for the paper source you selected. For instructions on loading paper see your product's User's Guide.

    Note: We recommend you first load the paper, select the paper source settings in the printer driver, and then run your print job.

Published:  Mar 9, 2017 Was this helpful​? Thank you for the feedback!
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