The Advanced B&W Photo setting is grayed out in my product driver. What should I do?

  • The Advanced B&W setting is dependent on which black ink cartridge is selected. When the photo black ink cartridge is selected, the Advanced B&W function is available only for glossy media types. When the matte black ink cartridge is selected, the Advanced B&W function is available only for matte media types.
Published:  Apr 30, 2009 Was this helpful?​ Thank you for the feedback!
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