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How do I uninstall and reinstall the printer driver in Windows?

    Do the following:

    1. Turn off the product.
    2. Disconnect any interface cables.
    3. Do one of the following:
      • Windows 10: Right click and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
      • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
      • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.

        Note: If you see a User Account Control window, click Yes or Continue.

        In the next window, select your product and click OK. Then follow any on-screen instructions.
    4. Restart your computer, then see the Start Here sheet or User Guide to re-install your software.

    If these instructions did not solve the problem, contact Epson support.

Published:  Mar 10, 2017 Was this helpful​? Thank you for the feedback!
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