I can't play movies from my computer on my product. What should I do?

• You cannot play movies from a digital camera or USB flash memory drive (thumb drive) that is connected directly to the projector. Make sure the projector is connected directly to a computer, laptop, or video equipment to play movies.
  
  Note:
  If all computer programs on a laptop display correctly through the projector except the video player software and a black box appears where the movie should appear, you can try turning off the video signal going to the built-in LCD screen and display only through the projector. Please consult your laptop's documentation for instructions on how to disable the internal LCD display.
  
  Most Windows applications and video cards do not support the playing of video files on two displays at the same time.