I entered the wrong password three times and now my product's operation is locked. What should I do?
If you don't remember the password, write down the request code that appears in the Password Protect Release screen and contact Epson support. Do not continue to enter the wrong password. If you enter an incorrect password 30 times in succession, the projector will be locked and you'll need to speak to an Epson support representative for repair options.
If you now remember your password, but the projector locked after you entered a wrong password 3 times, try the following solutions:
- Turn off the projector.
- Disconnect and reinsert the power cord.
- Turn on the projector.
Where to Get Help
Published: Sep 30, 2011 Was this helpful? Thank you for the feedback!