The Interactive pen does not work on OS X 10.9.x or 10.10; the pen freezes and stops working. What should I do?
You need to enable the Prevent App Nap setting in the Easy Interactive Driver. Do the following:
- Click Finder > Applications, then select Easy Interactive Driver.
- Go to File > Get Info or press ( Command-I) keystroke on the keyboard.
- Make sure there is a check mark in the Prevent App Nap check box, then restart your Mac.
Published: Feb 12, 2014 Was this helpful? Thank you for the feedback!