text.skipToContent text.skipToNavigation
Home Support Projectors BrightLink Series Epson BrightLink 475Wi

I can't play movies from my computer on my product. What should I do?

    If all computer programs display correctly through the projector except the video player software and a black box appears where the movie should appear and you're using a laptop, you can try turning off the video signal going to the built-in LCD screen and display only through the projector. Please consult your laptop's documentation for instructions on how to disable the internal LCD display.

    Note: Most Windows applications and video cards do not support the playing of video files on two displays at the same time.
Published:  Apr 30, 2012 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address