The product indicates an error. What should I do?

The lights on the projector's control panel indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here.




1  Power light

2  Lamp light

3  Temperature light

4  Filter light




Power light	Lamp light	Temperature light	Filter light	Status and solution
Green	Off	Off	Off	Normal operation.
Flashing green	Off	Off	Off	Warming up. Wait for an image to appear.
Orange	Off	Off	Off	Standby or sleep mode.
Flashing orange	Off	Off	Off	Preparing network monitoring or shutting down. (Wait for the light to remain orange before unplugging the projector.)
Flashing red	Off	Flashing orange	Off	Projector is too hot. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. Make sure the environmental temperature is not too hot.
Red	Off	Red	Off	Projector has overheated and turned off. Leave it turned off to cool down for five minutes. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
Red	Flashing red	Off	Off	Lamp has a problem. Check to see if the lamp is burned out, broken, or installed incorrectly. Reseat or replace the lamp as necessary. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. If operating the projector at high altitude, turn on High Altitude Mode. If the problem persists, unplug the projector and contact Epson for help.
On	Off	Off	Flashing green	It is time to clean the air filter.
On	Off	Off	Flashing orange	Low air flow through the projector. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.
On	Off	Off	Orange	No air filter. Check to see if the air filter is securely installed.
Red	Off	Off	Red	Low air flow through the air filter. Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects. Clean or replace the air filter. If the problem persists, unplug the projector and contact Epson for help.
On	Flashing orange	Off	Off	The lamp is past its replacement period and needs to be replaced to avoid damage. Do not continue using the projector.
Red	Off	Flashing red	Off	A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.
Red or flashing red	Flashing red	Flashing red	Off	Internal projector error or air exhaust vent error. Turn the projector off, unplug it, and contact Epson for help.
Red	Off	Off	Flashing red	The air flow sensor has a problem. Turn the projector off, unplug it, and contact Epson for help.

Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

Related tasks
Cleaning the Air Filter
Replacing the Air Filter
Replacing the Lamp
Related references
Projector Setup Settings - Extended Menu
Where to Get Help