I am not receiving mail when a product problem occurs. What should I do?
If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions:
- Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.)
- Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software.
- Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode.
Setting Up Projector Network E-Mail Alerts
Projector Setup Settings - ECO Menu
Published: Sep 6, 2013 Was this helpful? Thank you for the feedback!